by Behzad on Human Resource, Motivational, Organization

Corporate Culture

One of the best Corporate Cultures to strive for is here

Transparency and honesty

Our thoughts and opinions are openly shared with each other. No fluff, no judgments, no BS.

Communication

Our promise is to provide regular updates regarding our business. Making time for communication will always be a priority. No matter what time of day it is. Well maybe except at 3am.

Mutual respect

We treat each other the way we expect to be treated, with courtesy, consideration and respect. Treating each other to the occasional Tim Horton’s or Starbucks helps as well.

Collaboration

“Us” is valued more than “I”. Your opinion and perspective is important and valuable. Innovation and ideas are the foundation of our company and our promise is to celebrate all successes and manage the misses as a team.

Entrepreneurial spirit

The energy and drive of a start-up is what got us this far. We are committed to preserving our entrepreneurial spirit and pride as we transition to our next cycle of growth. Informal and spontaneous employee gatherings, agility and quick-decision making will continue to thrive at Mercatus.

Social responsibility

We seize every opportunity to collectively give back to the important social causes of today as well as causes that are important to Mercatus employees. So, if you want to help protect the piranhas in South America, we’re here to support you.

Fun and spontaneity

Humor is part of everyday life at Mercatus. We believe in hard work but we don’t take ourselves too seriously (as you can tell).

 

 
by Behzad on Communication, Sales

Meeting with New People

Remember to

  • Not reject the idea you hear right off the bat. Listen to it carefully and try to understand where it is coming from. The chances are the people in the meeting are more interested about that.
  • Never forget to say “How Can I Help You?”
  • Always have a follow-on action and continue the conversation beyond the meeting
  • State the perks connection with you can bring to the table and mention your capabilities and resources
  • Share the big picture of what you are working on
  • Stay GENUINE
 
by Behzad on Uncategorized

Solve This Problem And Survive

“In a startup, just about all of your issues are eventually going to be people issues.“

by Dharmesh Shah
Source: http://onstartups.com/tabid/3339/bid/79753/How-I-Enjoyed-SxSW-2012-Without-Attending-The-Mega-Parties.aspx

 
by Behzad on Uncategorized

Business Model IFs

Remove the number of IFs in your business model and make it simple.

 
by Behzad on Uncategorized

9 Things You Should Never Ask Employees to Do

  1. Pressure employees to attend “social” events
  2. Ask an employee to do something you already asked another employee to do
  3. Pressure employees to donate to a charity
  4. Make employees go without food at mealtime hours
  5. Ask employees to evaluate themselves
  6. Ask employees to evaluate their peers
  7. Reveal personal information in the interest of “team building”
  8. Ask employees to alert you when you “veer off course” — no win situation
  9. Ask employees to do something you don’t do — da!!!

[Source: http://www.inc.com/jeff-haden/9-things-you-should-never-ask-employees-to-do.html]

 
by Behzad on Marketing, Sales

Make Your Money’s Worth From Deal Sites

I was just at the Superior Rustproofing for the first time. The garage is 20min drive from my place and it is located in a rather secluded crescent, definitely not a kind of place you would pass by. The way I learned about them was through Dealicious.ca and a coupon I bought for oil spray rustproofing. If it was’t for the coupon, there was no way on earth I would have known these guys and trusted them with the job.

After trying a couple of times to book an appointment for a month later, I finally go there. The manager, who took my car in, immediately points out to the different levels of service and I could use the coupon towards more expensive services. Kudos that he’s trying to get more sales and get me to spend more at his shop. Not only he found a new customer that is going to talk about him but also he would get the customer to spend more and would charge extra on taxes that would easily make up for the money he spent on the coupon. The question remains if the customer a returning customer?!

 
by Behzad on Motivational

Ideas Are Relatively Worthless

 
by Behzad on Marketing

Picking A Customers List

Rule no. 1, any list of proven buyers will outperform any list of non-buyers.

There are general guidelines:

  1. Recency: When was the last time they have made a purchase? [MOST IMPORTANT]
  2. Frequency: How many and how often they bought a particular item?
  3. Unit of sale: How much they have spent would be a good indication of their willingness and openness to buy.

Read more: http://www.thegaryhalbertletter.com/newsletter-archives.htm